![]() If your recorder does not have an LED, check the Network port on the rear of the recorder.Verify the LED is on if your recorder has one.See if your recorder is receiving power. ![]() If your recorder is not powering on, please try the steps below before contacting technical support. NOTE: If you are still experiencing an issue after troubleshooting, please click on Contact Us from your product’s support page to reach our Technical Support Team via Live Chat or Phone. NOTE: Your product Series can be located on the support sticker on your recorder.Ģ. From your product’s support page, scroll down and click on “ Manual.” IMPORTANT: For more detailed information specific to your model or if you do not see your issue listed below, please see your product’s manual on your Series support page.ġ. Visit and enter your Series into the Search bar. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business.Click from the list below to navigate to that section of this guide for more information. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. How is COVID-19 impacting the HomeAdvisor background check program?ĭue to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. *The comprehensiveness of the NCD varies by state. Our background check does not exclude service professionals unless the crime at issue is a felony. Contracting without a license in the past seven years.Other felonies not listed above that occurred in the past seven years.Manslaughter/murder/homicide/vehicular homicide. ![]() ![]() Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. Unfortunately, we cannot perform a background check on every employee of a business-the background checks are performed only on the owner or principal. The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Criminal Background Check Who does HomeAdvisor background check? ![]()
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